Practical Travel Information
Covering visas, useful apps, money, internet, safety, and more.
Whether you're visiting for a day or settling in for a week or more, knowing the practical travel details will make your stay in Karakol more enjoyable. Covering everything from how to secure a visa to how to buy a SIM card, this information is a starting point for your trip planning research (and visit our separate page dedicated to transportation information).
Visa Information
Kyrgyzstan has one of the most liberal and inclusive visa policies in Central Asia. Citizens from more than 60 countries (many North American, European, and CIS countries) are included in a visa-waiver program, which allows visa-free entry for between 30 and 90 days, depending on the nationality. A dozen other nationalities qualify for visa-on-arrival. Check your eligibility here.
Citizens from countries not included in the visa-waiver or visa-on-arrival programs can apply online through the government’s e-visa website — please note that e-visa holders must enter the country via a few specific airports and land borders (check the e-visa website for the most up-to-date list). And all Kyrgyz visas are date-specific, meaning you will supply precise entry and exit dates during your application process, which are included on your visa.
All foreign nationals must enter the country with a valid passport and empty pages, and you should thoroughly research the visa requirements for your personal situation before booking your travels in Kyrgyzstan.
Money
Handling your money is easy. The Kyrgyzstani Som is the official currency in Kyrgyzstan (check the current exchange rate) and you can easily withdraw local currency from ATMs located around the city — most ATMs in Karakol support international bank cards. Credit cards are widely accepted at bigger accommodation providers, trekking agencies, and tour operators. For daily life, however, you will use cash (e.g., for any street food, markets, and smaller establishments).
Language
Although English is becoming more common in Karakol, you may still find many places only speak Russian and/or Kyrgyz, or only offer menus in Cyrillic. Carry a Russian-English phrasebook or install a translation app (e.g., Deepl or Google Translate) on your phone to make communication easier.
Trekking Permits
A small number of treks from Karakol require trekking or border permits before you can trek within that region/territory. If you are planning a trek to Enylchek or Khan-Tengri, you must plan 5 to 12 days to secure your permits. If you have booked with a tour operator, they can help you secure your trekking permit before you arrive. If you are unsure about the trek that's best for you, or if you'd like to purchase trekking maps, stop by the Destination Karakol Visitor Center at 150 Lenin Street.
Staying Connected/Wifi/SIM
It’s very easy to get online in Karakol. Most accommodation providers and restaurants/cafés offer free wifi. Buying a Kyrgyz mobile data plan is also easy and inexpensive — SIM cards or eSIMS are affordable travelers can purchase short- and long-term data and voice plans to fit any situation. Bring your passport to one of the main providers — Beeline/MobiCom/etc. — to buy a local SIM card/eSIM and data plan. Then, top up your credit at kiosks around the country. Note: If you plan to stay in Kyrgyzstan for more than 30 days you need to register your phone/IMEI at the IMEI.kg website. Cost is around around 550som / US$6.30. If you don't register then you're mobile plan will stop working.
It is also possible to buy an eSIM for Kyrgyzstan in advance from Airalo, aloSIM, Instabridge or another travel eSIM provider. Here's a comparison of some of these eSIM plans for Kyrgyzstan.
Health
Karakol has hospitals and clinics in town if you do happen to fall ill during your visit. There is also a large selection of pharmacies throughout town. Because English is not guaranteed, always carry a printed card listing any life-threatening allergies translated into Cyrillic.
Travel Insurance
Before traveling, travelers (and particularly trekkers) should obtain comprehensive travel insurance that covers all overseas medical costs, including: medical evacuation, repatriation of remains, and legal costs. Check your policy for any exclusions and, in particular, make sure that your policy covers all the activities you will enjoy while in the region.
Safety and Security
Karakol is a safe town, but like in any town, it’s important to stay aware of your surroundings. Petty theft is not common, but you should always keep an eye on your belongings and bags when at restaurants and bars, and maintain awareness of your wallet and purse when shopping at busy markets.
If you encounter any issues and need to file a police report for theft at the Karakol City Police office (Tumanov St. 105), you must file a written report at the reception office, and within three working days they will provide you with a receipt of the theft. Note: There is no English speaking person at the police station, so you should first contact Destination Karakol for assistance.
A few telephone numbers you should know for Kyrgyz local emergency services:
- 101 for fire
- 102 for police
- 103 for ambulance
Complaints
If you have any comments or complaints related to the quality of the provided tourist services or the work of our partners, you can submit an official complaint. To do so, please send an email to karakoldestination@gmail.com no later than 14 days after the end of the tour. In your message, please include the date and name of the tour, a description of the situation, and, if necessary, attach any supporting materials. All submissions are treated confidentially. We guarantee a response within 10 working days from the date of receipt of the complaint. Your feedback helps us improve the quality and sustainability of our services.
Frequently Asked Questions
Below you'll find answers to some of the most frequently asked questions from travelers. If you don’t see what you’re looking for, feel free to contact us — we’re happy to help!
You can reach Karakol by shared taxi, private transfer, or minibus (marshrutka) that you can get from the main bus stations in Bishkek, Almaty (Kazakhstan), or towns around Lake Issyk-Kul.
The trip from Bishkek takes 6–7 hours. From Bishkek you can also take a bus operated by GoBus for which you can book tickets in advance online. Careful, the tickets are sometimes sold out several days in advance.
Find our all transportation information on how to get to and from Karakol here.
Many nationalities (including EU, US, UK, Canada, Australia) can enter Kyrgyzstan visa-free for 30–90 days. Others can apply online for an e-visa. Check the latest visa information here.
Karakol is a year-round destination with something unique to do in each season.
- Summer (June–September) for trekking, hiking, and nature.
Note: In June, many high mountain passes above 3,500 meters are still covered with snow. For more route options and longer hikes, the end of June is generally the best time to visit.
- Winter (December–March) for skiing and snowboarding.
- Spring & Autumn for quieter cultural experiences and blooming or mystical landscapes.
Yes! Families love Karakol for its easy hikes, natural hot springs, horseback riding, animal markets, yurt stays, and ski resorts. Our recommended day trips from Karakol are a great way to combine beautiful nature with easy walks.
Many guesthouses, restaurants and activities are family-friendly. And all of our family dinners are great for children of all ages.
Karakol is considered the vegetarian capital of Kyrgyzstan for its availability and diversity of vegetarian and vegan options. This is thanks to some traditional local dishes being vegetarian and also that many restaurants and guest houses now adapt traditional meat dishes to vegetarian options. Find our more in our Karakol vegetarian food guide and find a list of vegetarian friendly restaurants in Karakol on Happy Cow.
While Kyrgyz cuisine is traditionally meat-heavy, there are vegetarian options like Dungan ashlyan-fu (often without meat), plov with vegetables, salads, and lentil soups. Many restaurants and cafés in Karakol also offer vegetarian/vegan-friendly meals. They might also be willing to make a vegetarian version of a dish that includes meat but it’s important to clarify what exactly you expect (e.g., could you accept something that was cooked together with meat).
In addition, all of our family dinners can be offered as vegetarian or vegan.
Local minibuses (marshrutkas) and taxis are commonly used to get around town. For trips to nearby valleys and trailheads, you can hire a car with a driver, a 4x4, or shared transport. The Destination Karakol office staff can help you arrange transportation. Apps like Yandex Go and 2GIS are also useful for getting around and planning routes.
Find out more details on our Transportation page.
Yes, Karakol is a peaceful town, and Kyrgyzstan is generally safe for travelers. As always, use normal precautions regarding health, personal belongings, and mountain travel.
Please note: Rescue services in the mountains are extremely limited or non-existent, especially in remote areas. If you're planning to explore less-visited or unfamiliar trails, it’s strongly recommended to consult with local expert guides or reputable tour companies. The Destination Karakol office can help connect you with trusted professionals.
The currency used is the Kyrgyz som (KGS). Businesses like guest houses and restaurants increasingly accept card payment, but you will definitely need some cash for smaller purchases and shops. There are many ATMs are available in Karakol to take out cash.
Yes. SIM cards (physical or eSIM) from local providers like Beeline, MegaCom, or O! are available in town. You’ll need your passport to buy one.
Note: If you stay in Kyrgyzstan more than 30 days you will need to register your phone / IMEI at imei.kg. Otherwise, your mobile plan will stop working after 30 days.
Kyrgyz and Russian are widely spoken. Some younger people and those in tourism speak English. It's helpful to use translation apps (e.g., Deepl or Google Translate) and learn some basic phrases to thank or greet people.
Karakol has warm summers (15–30°C), cold snowy winters (-5 to -15°C), and cool mountain air year-round. Weather can change quickly, especially in the mountains.
Find more details about Karakol's weather and what do in all seasons
Karakol is a well-serviced mountain town with a wide diversity of hotels, guesthouses, hostels, yurts, eco-lodges, and homestays for every budget and style. Most are locally owned by families and reflect Kyrgyz hospitality.
Here is a full Karakol accommodation listing to help you get started.
Karakol offers many types of local tours for different interests and activities. Local tour operators and guides offer trekking, cultural tours, horseback trips, and winter sports.
You can reserve one of our tours through the website or visit the Destination Karakol office in town for info and bookings.
Most areas are open, but border zones (e.g., Enilchek Glacier, Ak-Suu region near China) require permits. Local trekking agencies or Destination Karakol staff can help arrange them.
Weather in the mountains can change quickly so it is important to be prepared for different temperatures and conditions. Bring layers, warm clothing, hiking boots, rain gear, sun protection, a water filter, and a first-aid kit. A sleeping bag is also recommended for yurt or tent stays.
Many of our Karakol trekking and hiking tours offer recommended packing lists.
If you're missing any of these items — especially rain gear, a first-aid kit, or a sleeping bag — some of our local tour operators offer rental options. Feel free to check with the Destination Karakol office for recommendations.
Karakol is famous for its food and the diversity of cuisines you can try in one place. Must-try Karakol dishes include ashlyan-fu, lagman, manti, shashlik, plov, and fresh nan (bread). For an authentic food and culture experience, visit the Ak-Tilek Bazaar (the big market) or the smaller local bazaars like Bugu and Makish in the city center.
You can also try many of these dishes in one of our food tours or family dinners.
Yes, marshrutkas (minibuses) are cheap and frequent. 2Gis and Yandex are able to show you which marshrutka you can use. For inter-city travel, you can go to the one of the bus stations in town where most marshrutkas as well as shared taxis leave. Find more information on our transport page.
For more comfort or access to more remote areas, use taxis or arrange private transfers, Destination Karakol can help you arrange it.
Yes, Karakol has hospitals, clinics, and pharmacies for general medical care. For trekking and mountain travel, insurance with emergency evacuation coverage is strongly recommended.
It’s not recommended to drink tap water directly. Use filtered, bottled, or boiled water. There are trusted water refill stations in Karakol and most guesthouses provide access to clean drinking water.
We recommend that you bring a refillable water bottle and use one of these trusted water sources to refill it vs. buying bottled water, which contributes to the town's plastic waste. Here are more tips and recommendations on traveling more sustainably.
Kyrgyz people are warm and generous. In order to respect local culture, we recommend that you dress modestly, remove shoes when entering homes, and accept food or tea with gratitude as this is a sign of hospitality. Saying thank-you in the local language is always appreciated.
Stop by the Destination Karakol Visitor Center in the city center. The team can help with itineraries, transport, guides, local experiences, and events.